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Mathematica 2.0 & Mac sys7

• To: mathgroup at yoda.physics.unc.edu
• Subject: Mathematica 2.0 & Mac sys7
• From: gaylord at ux1.cso.uiuc.edu
• Date: Fri, 1 May 1992 03:39:12 -0500

>Date: Thu, 30 Apr 92 21:03:31 CDT
>From: naiman at wri.com
>To: gaylord at ux1.cso.uiuc.edu
>Cc: scott at wri.com, thomasc at wri.com
>Subject: Mathematica 2.0 & Mac sys7 
>
>
>	Richard-
>
>	Please forward this message to all your correspondents:
>
>	We at WRI are attempting to isolate the reason(s) why some users have
>experienced crashes in System 7 while switching between Mathematica and other
>aapplications. Even if it turns out to be System 7 and not Mathematica which is
>at fault, it would still be useful to know the cause(s).
>	It is quite difficult to reproduce this problem. Users could help us by
>considering the following: 
>
>	1.) Were all your crash experiences of the switching-between-
>applications[-and-typing] category? If not, what were they?
>
>	2.) What version of the Macintosh system software were you using? What
>version of Mathematica?
>
>	3.) Were you using "8-bit color mode"? (Were you using color?) If this
>doesn't mean anything to you, open up "Monitors" under "Control Panels". Is
>"256" highlighted? If so, try running in black-and-white. Does the problem go
>away? 
>	4.) Do you have/have access to "MacsBug"? If so, you can "install" it
>by copying it to your system folder. System crashes will automatically drop you
>into MacsBug. Create a logfile as by entering the following commands at the
>prompt: 
>
>	log crash.log		(or log <filename>)
>	sc7			(stack crawl)
>	log
>
>	(Note that installing MacsBug may help somewhat in itself since MacsBug
>often allows you to return to your application after a crash. See G [Go] and EA
>[Exit to Application] in the MacsBug Reference Guide.)
>
>	Please mail logfiles and crash stories with version numbers, etc. to
>
>naiman at wri.com
>
>Thanks,
>
>Bob Naiman
>
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