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MathGroup Archive 2002

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Re: RE: RE: Corrupted Files & Version 4.2 Problems

  • To: mathgroup at smc.vnet.net
  • Subject: [mg35335] Re: [mg35290] RE: [mg35263] RE: Corrupted Files & Version 4.2 Problems
  • From: David Withoff <withoff at wolfram.com>
  • Date: Mon, 8 Jul 2002 03:20:32 -0400 (EDT)
  • Sender: owner-wri-mathgroup at wolfram.com

> I have no idea how to run the 4.1 FrontEnd with the 4.2 kernel, but I do
> have them both, as I just upgraded from one to the other.  I haven't
> lost a file since Tuesday, but that's meaningless.
>
> I've also had NO RESPONSE from WRI on this.  Don't believe whatever they
> tell you about "Premier" service.

So far all that any of us have about this behavior is one report of
an intermittent problem without a way to reproduce it.  With so little
information, anything that might be (and has been) said about this
behavior is speculative.  Given the known advantages of Version 4.2,
and the known disadvantages of reverting to Version 4.1, it is difficult
to justify broadly recommending the latter as a solution that may or
may not work for a problem that may or may not arise.  

It is also not clear how to reconcile your comment about receiving
no response from WRI with the fact that WRI sent a response (to which
you have already replied) the same day (July 2) that your initial
report was sent to Wolfram Research Technical Support.

Even incomplete reports are taken very seriously, and certainly this
report should and will be investigated.   

Dave Withoff
Wolfram Research


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