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Re: Trouble saving Version 6 notebook when Juniper SSL VPN is on

  • To: mathgroup at smc.vnet.net
  • Subject: [mg83647] Re: Trouble saving Version 6 notebook when Juniper SSL VPN is on
  • From: Mark Fisher <particlefilter at gmail.com>
  • Date: Tue, 27 Nov 2007 06:11:32 -0500 (EST)
  • References: <fdvctg$s80$1@smc.vnet.net>

On Oct 3, 1:30 am, Mark Fisher <particlefil... at gmail.com> wrote:
> Hi all,
>
> I'm having a peculiar problem and I was wondering if anyone else has
> run into this and/or has any ideas as to how to fix it.
>
> In order to see some internal web pages I need to "run"JuniperSSL
> VPN. But this creates a problem saving notebooks in Version 6 (and not
> in Version 5.2). Basically, Mathematica goes into "Not responding"
> mode (I'm using WinXP Pro SP2) for some time. Consequently, a small
> notebook (~50KB) will take 10 seconds to save and a large notebook
> (~50MB) will take 5 minutes (times approximate). Once I log out ofJuniper, Mathematica goes back to saving notebooks as normal. (Things
> are even more puzzling because recentlyJuniperdid not affect saving
> for a few minutes.)
>
> Is Mathematica trying to get to the internet and being temporarily
> thwarted byJuniper? I tried editing the preferences, unchecking
> "Allow Mathematica to access the Internet", but that made no
> difference.
>
> What is Version 6.0.1 doing that Version 5.2 is not doing when saving
> notebooks?
>
> --Mark

Here is an update. The culprit appears to be the process
dsSamProxy.exe, which Juniper launches on startup. If we terminate
this process after successfully starting Juniper, Mathematica no
longer has the problems with saving (and Juniper seems to work OK as
well). We don't know exactly what is going on yet, but at least we can
get some work done.

--Mark


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