Re: Error code: 480David Bailey,http://www.dbaileyconsultancy.co.uk
- To: mathgroup at smc.vnet.net
- Subject: [mg103953] Re: Error code: 480David Bailey,http://www.dbaileyconsultancy.co.uk
- From: David Bailey <dave at removedbailey.co.uk>
- Date: Tue, 13 Oct 2009 23:20:46 -0400 (EDT)
- References: <hb1nu8$sos$1@smc.vnet.net>
Joe Hays wrote: > All, > I have a WinXP (sp3) system with Mathematica 7.0.1 installed. I've been > using it for over a month. Last Friday "something happened" that corrupted > Mathematica. Upon launch I get the following error message: > > "A serious error has occurred while Mathematica was starting up. Mathematica > will probably not function properly until this problem is resolved. You may > choose to conintue anyway, but Mathematica may crash or exit without > warning. > > The installation of Mathematica may be corrupted. Contact technical support > or visit http://www.wolfram.com/support/ for more information. Error code: > 480" > > I did have an old inactive Mathematica 6 still installed on the machine and > inadvertently launched it. I closed version 6 and then launched version 7 > and received the error above. Since then, I have uninstalled both versions, > deleted the "C:\Program Files\Wolfram\" folder and even went into the > registry and deleted all keys that had "wolfram" or "mathematica" in it. > > I then rebooted and did a clean install of Mathematica 7.0.1. The first > launch of this cleaned install produced the same error. > > Error code: 480 produced no results when I searched on the Wolfram support > site. As a student without *premier* support and can not call into Wolfram > support, I'm at a loss as to what to do. > > Has anyone experienced this same/similar phenomenon? Anyway have an idea of > what else I should try to resolve it? > > Much thanks, > > Joe > > It might be worth repeating the above procedure but also removing the Mathematica directories inside "Documents and Settings". Using back versions of Mathematica is a normal thing to do, and should not cause problems - even if you launch 6.0 and 7.0 at the same time. It would certainly help if Mathematica were a bit more informative about what it was doing when such errors occur! David Bailey http://www.dbaileyconsultancy.co.uk