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Re: Mathematica 9 for Windows


John,

I like the way how you owe up to the problem, with names at the bottom.  
I salute Wolfram to start to walk on this new path.  It is not an easy 
one, but it is the right one. 

Disclaimer, I am not a Windows user.

Thanks a lot and keep up the good work.

J=E1nos

On Dec 2, 2012, at 4:58 AM, John Fultz wrote:

> Some users who upgraded to Mathematica 9 for Windows have reported
> encountering blue-screen system crashes.  The system crashes seem to be
> caused by a Windows bug in handling how we update fonts, and can
> potentially happen even when not running Mathematica (for example,
> opening the Fonts control panel might cause a blue screen).  The issue
> only affects Windows machines which had older versions of Mathematica
> installed.
>
> The issue is rare and was not found during extensive internal and
> external prerelease testing.  However, we're taking the issue very
> seriously, and we recommend that you don't install Mathematica 9 for
> Windows until we can provide you with a patched installer, which should
> be available for download from http://user.wolfram.com in the next few
> days.
>
> If you have already installed Mathematica 9 for Windows and have not
> encountered this issue there is nothing you need to do.
>
> If you have installed Mathematica 9 for Windows and have encountered the
> issue, you can find a solution for the problem here:
>
> http://support.wolfram.com/kb/11160
>
> Or, feel free to contact Technical Support and they can help you walk
> through deploying the fix.
>
> We apologize for any inconvenience this may cause you.
>
> Sincerely,
>
> John Fultz, Director of User Interface Technology
> Arnoud Buzing, Director of Quality Assurance
> Wolfram Research, Inc.
>
>
>




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