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Re: Mathematica 4.2: Problem with online help.

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  • Subject: [mg36353] Re: Mathematica 4.2: Problem with online help.
  • From: Jacob <jacob at>
  • Date: Mon, 2 Sep 2002 04:09:25 -0400 (EDT)
  • References: <akpl5t$s6h$>
  • Sender: owner-wri-mathgroup at

On Sat, 31 Aug 2002 05:41:08 GMT, TerryH <tharter at>

I too have been unable to get the help browser functioning. I have
exactly the same problem. When trying to open the help browser it gets
to the point where it says "scanning index file" and freezes. I tried
all the suggestions in the faq and the links provided here to no
avail. I'm running Winows 2000 with service pack 3. I have 512mb of
memory with a 768mb pagefile on a separate drive, so I don't think
that's an issue. Mathematica 4.1 ran just fine on this setup, so
judging by the number of other people affected by this, I'd say it's
some kind of bug with 4.2. Hopefully Wolfram will address this with
either a link that will provide a fix that actually works, or a patch.

>What is your operating system?  How much memory do you have in your machine?
>Also, how big is your pagefile?  Sounds to me like the rebuild ran out
>of room to do its thing in.
>      I just installed Mathematica 4.2, and had no problem rebuilding the help index.
>Subsequently, I ahd no problem using the Help browser either.
>Hope that helps!
>ddtl wrote:
>> >I'd start with the following FAQ.
>> >
>> >
>> >
>> >-Dale
>> Sorry that i failed say it immediately in a first place, but of course
>> i did try it FAQ at first, and both tried to delete cache and rebuild
>> index, but results where the same - whenever i try to invoke help
>> browser (or rebuild index, for that matter), mathematica stops
>> responding (i did read your answer to the same question asked
>> a week ago before - actually that is why i turned to the FAQ).

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