Re: Mathematica 9.0.0.0 for windows crash
- To: mathgroup at smc.vnet.net
- Subject: [mg128890] Re: Mathematica 9.0.0.0 for windows crash
- From: George Woodrow III <georgevw3 at mac.com>
- Date: Sun, 2 Dec 2012 05:00:41 -0500 (EST)
- Delivered-to: l-mathgroup@mail-archive0.wolfram.com
- Delivered-to: l-mathgroup@wolfram.com
- Delivered-to: mathgroup-newout@smc.vnet.net
- Delivered-to: mathgroup-newsend@smc.vnet.net
- References: <20121201093710.96ABE68B5@smc.vnet.net>
I got this e-mail this morning -- you probably did as well --------- It has come to our attention that some customers who have upgraded to our release of Mathematica 9 for Windows have encountered a serious issue with updating faulty fonts from a previous version of Mathematica, which can cause a system crash (blue screen). The issue is rare and was not found during extensive internal and external prerelease testing. At this time, we advise against installing Mathematica 9 for Windows until we can provide you with an update that addresses this issue. This is anticipated to be available within a few days. Macintosh and Linux versions are not affected, and systems that have not had previous versions of Mathematica installed are not affected. If you have already installed Mathematica 9 for Windows and have not encountered this issue, there is nothing you need to do. If you have installed Mathematica 9 for Windows and have encountered the issue, please contact Technical Support, who can help you address the issue. Alternatively, you can apply the simple, one-time, fix to the problem described here: http://support.wolfram.com/kb/11160 I apologize for any inconvenience this may cause you. Regards, Arnoud Buzing Director of Quality Assurance Wolfram Research -------- george On Dec 1, 2012, at 4:37 AM, Guillermo Sanchez <guillermo.sanchez at hotmail.com> wrote: > Hi group > I installed Mathematica 9.0.0.0 in a Core I7 with OS windows 8 Pro. I have to uninstalled Mathematica 8.0.4 (that worked fine). Since I installed Math 9 my computer crashed always that I run Mathemica 8 with the forgotten event Blue screen > Have other users got the same experience? > Guillermo >
- References:
- Mathematica 9.0.0.0 for windows crash
- From: Guillermo Sanchez <guillermo.sanchez@hotmail.com>
- Mathematica 9.0.0.0 for windows crash