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Re: Front-end crashes in Redhat6.1

• To: mathgroup at smc.vnet.net
• Subject: [mg22279] Re: Front-end crashes in Redhat6.1
• From: "P.J. Hinton" <paulh at wolfram.com>
• Date: Mon, 21 Feb 2000 20:00:54 -0500 (EST)
• Organization: "Wolfram Research, Inc."
• References: <88jvju$9pq@smc.vnet.net>
• Sender: owner-wri-mathgroup at wolfram.com

On 18 Feb 2000, Andrew R. Harris wrote:

> I am new to Mathematica & relatively new to Linux.  I am running
> Mathematica 4.0 for students and Linux Redhat 6.1.  My problem is the
> front end crashes with a segmentation fault (SIGSEGV) whenever the
> help menu is accessed.  Technical support at Wolfram has suggested
> deleting the front end cache via -cleanstart.  This does not
> accomplish anything.  Has anyone come up with any resolutions for
> this?

Could you supply information on your windowing environment?  Here are some
pieces of information that may be useful in diagnosing the problem.

1) Who is the vendor of your X server?  Red Hat ships with XFree86, but
some users opt for third-party commerical X servers such as AcceleratedX
and MetroX.

2) What is the version and release of the X server?

3) What is the make and model chipset on your display adapter (graphics
card)?

4) At what screen resoution color depth do you run the X server? (e.g.
1024 x 768 @ 16-bit color)?

5) Does the crash occur instantaneously after the menu click, or do you
see any popup progress dialogs appear?

6) Did you install a commercial implementation of Motif on your system?

-- 
P.J. Hinton
Mathematica Programming Group           paulh at wolfram.com
Wolfram Research, Inc.
Disclaimer: Opinions expressed herein are those of the author alone.