Re: Front-end crashes in Redhat6.1
- To: mathgroup at smc.vnet.net
- Subject: [mg22279] Re: Front-end crashes in Redhat6.1
- From: "P.J. Hinton" <paulh at wolfram.com>
- Date: Mon, 21 Feb 2000 20:00:54 -0500 (EST)
- Organization: "Wolfram Research, Inc."
- References: <email@example.com>
- Sender: owner-wri-mathgroup at wolfram.com
On 18 Feb 2000, Andrew R. Harris wrote: > I am new to Mathematica & relatively new to Linux. I am running > Mathematica 4.0 for students and Linux Redhat 6.1. My problem is the > front end crashes with a segmentation fault (SIGSEGV) whenever the > help menu is accessed. Technical support at Wolfram has suggested > deleting the front end cache via -cleanstart. This does not > accomplish anything. Has anyone come up with any resolutions for > this? Could you supply information on your windowing environment? Here are some pieces of information that may be useful in diagnosing the problem. 1) Who is the vendor of your X server? Red Hat ships with XFree86, but some users opt for third-party commerical X servers such as AcceleratedX and MetroX. 2) What is the version and release of the X server? 3) What is the make and model chipset on your display adapter (graphics card)? 4) At what screen resoution color depth do you run the X server? (e.g. 1024 x 768 @ 16-bit color)? 5) Does the crash occur instantaneously after the menu click, or do you see any popup progress dialogs appear? 6) Did you install a commercial implementation of Motif on your system? -- P.J. Hinton Mathematica Programming Group paulh at wolfram.com Wolfram Research, Inc. Disclaimer: Opinions expressed herein are those of the author alone.