Re: Mathematica 4.2: Problem with online help.
- To: mathgroup at smc.vnet.net
- Subject: [mg36473] Re: Mathematica 4.2: Problem with online help.
- From: TerryH <tharter at attglobal.net>
- Date: Sun, 8 Sep 2002 03:30:55 -0400 (EDT)
- References: <firstname.lastname@example.org> <email@example.com>
- Reply-to: tharter at attglobal.net
- Sender: owner-wri-mathgroup at wolfram.com
Hi Jacob: Your machine information and OS EXACTLY matches mine (except that my pagefile is NOT on a separate physical drive -- perhaps this is a clue as to where to start), and I had no problem building the help file. Hence, as you say, this must be a problem for Wolfram to address. Perhaps, someone from WRI will enlighten us via this newsgroup. ....Terry Jacob wrote: > On Sat, 31 Aug 2002 05:41:08 GMT, TerryH <tharter at attglobal.net> > wrote: > > I too have been unable to get the help browser functioning. I have > exactly the same problem. When trying to open the help browser it gets > to the point where it says "scanning index file" and freezes. I tried > all the suggestions in the faq and the links provided here to no > avail. I'm running Winows 2000 with service pack 3. I have 512mb of > memory with a 768mb pagefile on a separate drive, so I don't think > that's an issue. Mathematica 4.1 ran just fine on this setup, so > judging by the number of other people affected by this, I'd say it's > some kind of bug with 4.2. Hopefully Wolfram will address this with > either a link that will provide a fix that actually works, or a patch. > > >What is your operating system? How much memory do you have in your machine? > >Also, how big is your pagefile? Sounds to me like the rebuild ran out > >of room to do its thing in. > > > > I just installed Mathematica 4.2, and had no problem rebuilding the help index. > >Subsequently, I ahd no problem using the Help browser either. > >Hope that helps! > >....Terry > > > >ddtl wrote: > > > >> >I'd start with the following FAQ. > >> > > >> >http://support.wolfram.com/mathematica/interface/helpbrowser/howrebuildindex.html > >> > > >> >-Dale > >> > >> Sorry that i failed say it immediately in a first place, but of course > >> i did try it FAQ at first, and both tried to delete cache and rebuild > >> index, but results where the same - whenever i try to invoke help > >> browser (or rebuild index, for that matter), mathematica stops > >> responding (i did read your answer to the same question asked > >> a week ago before - actually that is why i turned to the FAQ). > >