Re: mathematica installation problem
- To: mathgroup at smc.vnet.net
- Subject: [mg53451] Re: mathematica installation problem
- From: Roland Franzius <roland.franzius at uos.de>
- Date: Wed, 12 Jan 2005 03:41:23 -0500 (EST)
- Organization: Universitaet Hannover
- References: <crvtgt$12l$1@smc.vnet.net>
- Sender: owner-wri-mathgroup at wolfram.com
Yan ZHANG wrote: > After successful installation in my computer, I entered the correct liscence > number, mathid and password. Then, after click "OK" button, I got a dialog > with title "Mathematica for Windows Version 5.0" and the information > "Mathematica for Windows Version 5.0 has encountered a problem and needs to > close. We are sorry for the inconvenience.". There are buttons on the > dialog, "Send Error Report", "Don't Send", suggesting whether I would like > to send the errror report to Microsoft. > > Any comments or the similar experirnce in this?Thank you very much for your > suggestions. > > BTW, I have re-installed for a few times and got the same problem. > Sometimes Mathematica Installer encounters security/firewall/adminstrative rights problems. Right click the setup.exe, choose properties/advanced/compatibility and give it a win2k environment. Analog if the same problem occurs with Mathematica.exe installed. If this doesn't work try: In Windows XP (home) start the computer and at boot press F8 and choose the secure boot option. Log in as Administrator and install Mathematica. This should work even with servicepack 2 and firewall activated. -- Roland Franzius