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Ver 4.0 error, "There seems to be ..." corrupts opening a notebook

• To: mathgroup at smc.vnet.net
• Subject: [mg55081] Ver 4.0 error, "There seems to be ..." corrupts opening a notebook
• From: "Lew Robinson" <Lewis11 at cwnet.com>
• Date: Fri, 11 Mar 2005 04:21:21 -0500 (EST)
• Sender: owner-wri-mathgroup at wolfram.com

I run 4.0 under Win2000. When I try to open a known good notebook, 4.0 will
sometimes issue the message  "There seems to be an error, etc..." . Then it
opens a mangled notebook. The message's recovery advice is no good; I have
to reconstruct all the lost code. I have tried running 4.0 under Win98, no
good, same problem still occurs.

Did Wolfram ever issue a fix for this problem? Does anyone know what causes
the corruption?

I believe Mathematica did at one time issue a fix for this semi-disastrous
failure (known bug?) If they did, it is no longer available on their web
site.

I queried Mathematica Tech Support and this is the totally unhelpful reply I
received.

"You are using a version of Mathematica which is rather old. We can provide
technical support to Premier Service subscribers for the current version
of Mathematica and two versions back. We provide only installation support
for these same versions to customers who have not subscribed to Premier
Service.

This means that we currently support versions 5.1, 5.0 and 4.2 of
Mathematica. While it is possible to provide some assistance for older
versions, the kinds of questions that can be answered are rather limited.
You may wish to contact our Customer Service department"

This nervous Mathematica programmer ready to dump 4.0 and go back to 2.2.
Any advice greatly appreciated.
Lew Robinson

• Follow-Ups:
  • Re: Ver 4.0 error, "There seems to be ..." corrupts opening a notebook
    • From: Chris Chiasson <chris.chiasson@gmail.com>