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Re: Ver 4.0 error, "There seems to be ..." corrupts opening a notebook

• To: mathgroup at smc.vnet.net
• Subject: [mg55097] Re: [mg55081] Ver 4.0 error, "There seems to be ..." corrupts opening a notebook
• From: Chris Chiasson <chris.chiasson at gmail.com>
• Date: Sat, 12 Mar 2005 02:36:45 -0500 (EST)
• References: <200503110921.EAA02254@smc.vnet.net>
• Reply-to: Chris Chiasson <chris.chiasson at gmail.com>
• Sender: owner-wri-mathgroup at wolfram.com

If you know the notebook is good, send it to someone who has a
supported mathematica version and see what they tell him or her to do
about it.


On Fri, 11 Mar 2005 04:21:21 -0500 (EST), Lew Robinson
<Lewis11 at cwnet.com> wrote:
> I run 4.0 under Win2000. When I try to open a known good notebook, 4.0 will
> sometimes issue the message  "There seems to be an error, etc..." . Then it
> opens a mangled notebook. The message's recovery advice is no good; I have
> to reconstruct all the lost code. I have tried running 4.0 under Win98, no
> good, same problem still occurs.
> 
> Did Wolfram ever issue a fix for this problem? Does anyone know what causes
> the corruption?
> 
> I believe Mathematica did at one time issue a fix for this semi-disastrous
> failure (known bug?) If they did, it is no longer available on their web
> site.
> 
> I queried Mathematica Tech Support and this is the totally unhelpful reply I
> received.
> 
> "You are using a version of Mathematica which is rather old. We can provide
> technical support to Premier Service subscribers for the current version
> of Mathematica and two versions back. We provide only installation support
> for these same versions to customers who have not subscribed to Premier
> Service.
> 
> This means that we currently support versions 5.1, 5.0 and 4.2 of
> Mathematica. While it is possible to provide some assistance for older
> versions, the kinds of questions that can be answered are rather limited.
> You may wish to contact our Customer Service department"
> 
> This nervous Mathematica programmer ready to dump 4.0 and go back to 2.2.
> Any advice greatly appreciated.
> Lew Robinson
> 
> 


-- 
Chris Chiasson
Kettering University
Mechanical Engineering
Graduate Student
1 810 265 3161

• References:
  • Ver 4.0 error, "There seems to be ..." corrupts opening a notebook
    • From: "Lew Robinson" <Lewis11@cwnet.com>