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Re: Re: Do Mathematica applications EVER get updated?

  • To: mathgroup at
  • Subject: [mg66252] Re: [mg66223] Re: Do Mathematica applications EVER get updated?
  • From: Murray Eisenberg <murray at>
  • Date: Fri, 5 May 2006 05:03:26 -0400 (EDT)
  • Organization: Mathematics & Statistics, Univ. of Mass./Amherst
  • References: <e36vlj$n8n$> <e39ksi$cus$> <>
  • Reply-to: murray at
  • Sender: owner-wri-mathgroup at

It's actually a VERY nice way to do business, for when a problem arises, 
you are able to interact with the person who knows the most!  No 
outsourced intermediaries, ....

Nasser Abbasi wrote:
> "Jens-Peer Kuska" <kuska at> wrote in message 
> news:e39ksi$cus$1 at
>> Hi,
>> why not ask the individual developer ??
> I have never heard of a customer having to look for and ask individual 
> developers inside a company about product updates.
> For example, if the next MS word version gets delayed, do you pick up the 
> phone and dial 1800 Microsoft and ask to please talk to the developer of MS 
> word to ask him/her about the status of the application?
> Do you have the phone number of the developer for the VISTA operating system 
> because I need to call him/her to ask when it will be released.
> Do you have a list of phone numbers I can call to find who is the developer 
> to each one of the listed Mathematica packages?
> This must be a new method of doing business that I have not heard of before.
>> At least for my package I can tell you that I'm
>> working on the next version and it should be
>> finished at the end of the year.
>> The Digital Image Processing package is also active
>> developed and I'm sure the Mariusz Jankowski is
>> working on the next version.
> How do you know that? how do customers know this? Where is this listed on 
> the web site for the DIP product?
> I do not see any name of developer there or any email address or any phone 
> numbers.
> If you know some internal information such as the above, then this does not 
> mean the public knows this as well.
> This is NOT how software business should work.
>> Regards
>>   Jens
>> Nasser Abbasi wrote:
>>> Is it worth buying more Mathematica applications?
>>> I am asking, because it seems these applications are hardly ever being
>>> updated.
>>> Look at the structural mechanics application
>>> It is still version 1, and the copyright shows it was published in 1999.
>>> This is 7 years ago !! This is like a million years ago in computer 
>>> software
>>> time.
>>> The control systems application
>>> Still at version 2.2 since January 2003. This is 4 years ago without any
>>> single update.
>>> The Signals and Systems application
>>> Still at version 1.2.1 from 1995 (this is 11 years ago).
>>> And I can go on and on.
>>> Another big problem is that it is almost impossible to figure what 
>>> version
>>> number these application are at and when was the last version released. 
>>> It
>>> is as if this is intentionally kept hidden.  Look at the mechanical 
>>> system
>>> package
>>> It says at the top "NEW VERSION". but no version number or when was this
>>> version released. When you scroll to the bottom of the page, it says
>>> mechanical system 2. Then it says 1994-2005.  Whatever this is supposed 
>>> to
>>> mean is anyone's guess.
>>> Can any one from the company explain all of this?
>>> I was about to buy the structural mechanics package, but last minute when 
>>> I
>>> checked the date on it, and that it was still version 1 since 1999, I 
>>> closed
>>> the window and did not buy it. It is clear that there are many dead
>>> applications that are not being maintained and are still being sold to
>>> customers.
>>> Nasser

Murray Eisenberg                     murray at
Mathematics & Statistics Dept.
Lederle Graduate Research Tower      phone 413 549-1020 (H)
University of Massachusetts                413 545-2859 (W)
710 North Pleasant Street            fax   413 545-1801
Amherst, MA 01003-9305

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