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MathGroup Archive 2007

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Re: Re: MathPlayer???

  • To: mathgroup at smc.vnet.net
  • Subject: [mg75514] Re: [mg75513] Re: [mg75510] MathPlayer???
  • From: John Fultz <jfultz at wolfram.com>
  • Date: Fri, 4 May 2007 04:06:36 -0400 (EDT)
  • Reply-to: jfultz at wolfram.com

The FAQ URL I referred to in my previous post is...

http://support.wolfram.com/player/systems/windows/52andplayerincompatibility=
.html

John Fultz
jfultz at wolfram.com
User Interface Group
Wolfram Research, Inc.


On Thu, 3 May 2007 17:39:08 -0400 (EDT), John Fultz wrote:
>Hello, Christoph.
>
>I'm guessing that you're running on a Windows 64-bit machine. We
>discovered a problem after releasing Mathematica Player in which the
>MathLink libraries aren't fully upgraded to version 6 MathLink, leaving
>them in an inconsistent state. We never discovered this because 5.2 and
>Player works fine if you have 6.0 installed, and we overlooked the
>scenario of 5.2+Player on a machine where version 6 has never been
>installed.
>
>Our Tech Support department will be posting an FAQ very soon (sorry, I
>don't know the URL yet) with an .msi installer file that completely
>upgrades MathLink,and we'll replacing the online version of Mathematica
>Player with a fixed version in the next few days.
>
>In the meantime, the very simplest solution (a bit time consuming, but
>less confusing and error-prone than any other solution I could give you)
>is to...
>
>* Completely uninstall Mathematica Player and 5.2.
>* Open a command prompt and change into C:\Windows\SysWOW64.
>* Run...
>dir ml*
>* If you see any of the following files, delete them...
>ml32i1.dll
>ml32i2.dll
>ml32i3.dll
>mlmap32.mlp
>mlshm32.mlp
>mltcp32.mlp
>mltcpip32.mlp
>
>* Now reinstall 5.2. You can install Player again once the tech support
>FAQ is available (which another Wolfram person should post...I'm going to
>be on a planefor the next several hours, which is why I don't have all of
>the information handy).
>
>I apologize for the experience. You can feel free to contact tech
>support if you have any continuing problems.
>
>Sincerely,
>
>John Fultz
>jfultz at wolfram.com
>User Interface Group
>Wolfram Research, Inc.
>
>
>On Thu, 3 May 2007 03:51:25 -0400 (EDT), Christoph Lhotka wrote:
>>Dear Math Group!
>>
>>Has anyone installed the new MathPlayer of Mathematica version 6?
>>Please don't do so!
>>
>>On my computer the old Mathematica (5.2) version stopped working after
>>installation! Even a reinstallation of the old Mathematica version does
>>not solve the problem! The Front End to Kernel connection can not be
>>established, seems to stay in an infinite loop...
>>
>>Is there any help outside, so that I can at least continue my work?
>>
>>I am very annoyed about this issue.
>>
>>Christoph



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