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Re: Search in Documetation center does not work

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  • Subject: [mg129256] Re: Search in Documetation center does not work
  • From: Murray Eisenberg <murray at math.umass.edu>
  • Date: Thu, 27 Dec 2012 05:06:08 -0500 (EST)
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Of course this should not be happening. It doesn't on my Windows 7 
installation of Mathematica 9 (running a Windows 7 virtual machine in 
Parallels Desktop on my Mac). Things to try, in order:

1. Starting with a clean cache and resetting preferences. See:

 http://reference.wolfram.com/mathematica/tutorial/TroubleshootingMathematica.html

2. Try a clean start with new Base Directory and User Base Directory. See:

  http://support.wolfram.com/kb/3274

Note: do you still have version 8 installed? If so, it's just barely possible that something in your User Base Directory affected version 9, and step 2 ought to fix that. You can later move back any add-on Applications.

3. If that doesn't do it, this suggests your installation is corrupted. Did you download the installer (rather than receive it on DVD)? If so, you might try downloading again, being sure to check the MD5 sum to see that the installer wasn't corrupted during the download.

4. Uninstall and make a clean re-install.

5. Phone Wolfram tech support. (Surely you won't reach anybody there today, Christmas. With luck, their tech support will open agin Wednesday.)

Those are exactly the steps I myself would perform in such a situation.
On Dec 25, 2012, at 1:59 AM, michael partensky <partensky at gmail.com> wrote:

>
> Hi everyone. I will be teaching in the spring  term, and all my notes are
> in M8.
> Switching to M9 created some troubles which I have to resolve before the
> class starts.
>
> Windows 7 Ultimate, 64, Mathematica 9.0:
>
> This one is about  getting Help.
> All my attempts to find anything through the search window in Documentation
> center (DC) failed.
> Hitting "enter" first freezes the DC window and then closes it.
> Yet, I  can search by browsing through the menu without problem.
>
> I would appreciate your Help.
> Best,
> Michael Partenskii

---
Murray Eisenberg                                    murray at math.umass.edu
Mathematics & Statistics Dept.      
Lederle Graduate Research Tower            phone 413 549-1020 (H)
University of Massachusetts                               413 545-2838 (W)
710 North Pleasant Street                         fax   413 545-1801
Amherst, MA 01003-9305








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