Re: Re: MathPlayer???
- To: mathgroup at smc.vnet.net
- Subject: [mg75514] Re: [mg75513] Re: [mg75510] MathPlayer???
- From: John Fultz <jfultz at wolfram.com>
- Date: Fri, 4 May 2007 04:06:36 -0400 (EDT)
- Reply-to: jfultz at wolfram.com
The FAQ URL I referred to in my previous post is... http://support.wolfram.com/player/systems/windows/52andplayerincompatibility= .html John Fultz jfultz at wolfram.com User Interface Group Wolfram Research, Inc. On Thu, 3 May 2007 17:39:08 -0400 (EDT), John Fultz wrote: >Hello, Christoph. > >I'm guessing that you're running on a Windows 64-bit machine. We >discovered a problem after releasing Mathematica Player in which the >MathLink libraries aren't fully upgraded to version 6 MathLink, leaving >them in an inconsistent state. We never discovered this because 5.2 and >Player works fine if you have 6.0 installed, and we overlooked the >scenario of 5.2+Player on a machine where version 6 has never been >installed. > >Our Tech Support department will be posting an FAQ very soon (sorry, I >don't know the URL yet) with an .msi installer file that completely >upgrades MathLink,and we'll replacing the online version of Mathematica >Player with a fixed version in the next few days. > >In the meantime, the very simplest solution (a bit time consuming, but >less confusing and error-prone than any other solution I could give you) >is to... > >* Completely uninstall Mathematica Player and 5.2. >* Open a command prompt and change into C:\Windows\SysWOW64. >* Run... >dir ml* >* If you see any of the following files, delete them... >ml32i1.dll >ml32i2.dll >ml32i3.dll >mlmap32.mlp >mlshm32.mlp >mltcp32.mlp >mltcpip32.mlp > >* Now reinstall 5.2. You can install Player again once the tech support >FAQ is available (which another Wolfram person should post...I'm going to >be on a planefor the next several hours, which is why I don't have all of >the information handy). > >I apologize for the experience. You can feel free to contact tech >support if you have any continuing problems. > >Sincerely, > >John Fultz >jfultz at wolfram.com >User Interface Group >Wolfram Research, Inc. > > >On Thu, 3 May 2007 03:51:25 -0400 (EDT), Christoph Lhotka wrote: >>Dear Math Group! >> >>Has anyone installed the new MathPlayer of Mathematica version 6? >>Please don't do so! >> >>On my computer the old Mathematica (5.2) version stopped working after >>installation! Even a reinstallation of the old Mathematica version does >>not solve the problem! The Front End to Kernel connection can not be >>established, seems to stay in an infinite loop... >> >>Is there any help outside, so that I can at least continue my work? >> >>I am very annoyed about this issue. >> >>Christoph