Re: Mathematica 9 for Windows
- To: mathgroup at smc.vnet.net
- Subject: [mg128904] Re: Mathematica 9 for Windows
- From: János Löbb <janos at lobb.com>
- Date: Mon, 3 Dec 2012 04:05:28 -0500 (EST)
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- Delivered-to: l-mathgroup@wolfram.com
- Delivered-to: mathgroup-newout@smc.vnet.net
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- References: <20121202095800.CC9FE6867@smc.vnet.net>
John, I like the way how you owe up to the problem, with names at the bottom. I salute Wolfram to start to walk on this new path. It is not an easy one, but it is the right one. Disclaimer, I am not a Windows user. Thanks a lot and keep up the good work. J=E1nos On Dec 2, 2012, at 4:58 AM, John Fultz wrote: > Some users who upgraded to Mathematica 9 for Windows have reported > encountering blue-screen system crashes. The system crashes seem to be > caused by a Windows bug in handling how we update fonts, and can > potentially happen even when not running Mathematica (for example, > opening the Fonts control panel might cause a blue screen). The issue > only affects Windows machines which had older versions of Mathematica > installed. > > The issue is rare and was not found during extensive internal and > external prerelease testing. However, we're taking the issue very > seriously, and we recommend that you don't install Mathematica 9 for > Windows until we can provide you with a patched installer, which should > be available for download from http://user.wolfram.com in the next few > days. > > If you have already installed Mathematica 9 for Windows and have not > encountered this issue there is nothing you need to do. > > If you have installed Mathematica 9 for Windows and have encountered the > issue, you can find a solution for the problem here: > > http://support.wolfram.com/kb/11160 > > Or, feel free to contact Technical Support and they can help you walk > through deploying the fix. > > We apologize for any inconvenience this may cause you. > > Sincerely, > > John Fultz, Director of User Interface Technology > Arnoud Buzing, Director of Quality Assurance > Wolfram Research, Inc. > > >
- References:
- Mathematica 9 for Windows
- From: John Fultz <jfultz@wolfram.com>
- Mathematica 9 for Windows