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Re: service pack for Mathematica?

  • To: mathgroup at smc.vnet.net
  • Subject: [mg20600] Re: service pack for Mathematica?
  • From: Murray Eisenberg <murray at math.umass.edu>
  • Date: Tue, 2 Nov 1999 02:35:33 -0500
  • Organization: Mathematics & Statistics, Univ. of Mass./Amherst
  • References: <innclip7v3dt3$64j@smc.vnet.net> <7v66is$aev@smc.vnet.net>
  • Sender: owner-wri-mathgroup at wolfram.com

I and, I suspect, others, devoutly wish the current method of addressing
bugs would be changed so that the individual user does not have to wait
until the bug actually appears and then track down a remedy (if
available) including contacting Technical Support!

"P.J. Hinton" wrote:
> 
> On 26 Oct 1999, Shige Song wrote:
> 
> > Are there anything like patchs or servie packs for Mathematica 4? I
> > always install these stuffs for other software like Stata, WordPerfect,
> > etc. because I want my software to be up-to-date, and I want to
> > eliminate any bugs or potential bugs. But I can not find such kind of
> > patchs or updates from the company site. Any ideas?
> 
> Problematic bugs, if patchable, are addressed on a per-topic basis in the
> Technical Support FAQ website.
> 
>         http://support.wolfram.com/
> 
> Some problems may require you to contact Technical Support directly to
> arrange for the download of a replacement file.
> 
> There are no general bundles of patches or service packs.
> 
> --
> P.J. Hinton
> Mathematica Programming Group           paulh at wolfram.com
> Wolfram Research, Inc.
> Disclaimer: Opinions expressed herein are those of the author alone.

-- 
Murray Eisenberg                     murray at math.umass.edu
Mathematics & Statistics Dept.       phone 413 549-1020 (H)
Univ. of Massachusetts                     413 545-2859 (W)
Amherst, MA 01003-4515


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