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Re: Re: Re: Wolfram Workbench 1.1 now available

  • To: mathgroup at smc.vnet.net
  • Subject: [mg79419] Re: [mg79329] Re: [mg79296] Re: Wolfram Workbench 1.1 now available
  • From: DrMajorBob <drmajorbob at bigfoot.com>
  • Date: Thu, 26 Jul 2007 05:34:52 -0400 (EDT)
  • References: <200707240958.FAA25140@smc.vnet.net> <14134582.1185353351614.JavaMail.root@m35>
  • Reply-to: drmajorbob at bigfoot.com

I've had exactly that experience more than once, myself.

Very tedious.

Bobby

On Wed, 25 Jul 2007 00:59:01 -0500, Murray Eisenberg  
<murray at math.umass.edu> wrote:

> I had an annoying experience trying to download Workbench 1.1 yesterday
> after receiving the e-mail from WRI with the relevant link:
>
> 1. After typing in the license number, agreeing to the license terms,
> and clicking the Download button, I got a Server Error, please try
> later, page.
>
> 2. Later I tried again and this time I got an "Expired Download" page
> error message.
>
> 3. Nonetheless, I received an automated Produce Download Confirmation
> e-mail!
>
> This has hardly been the first occasion when I've had trouble with
> getting software to download from WRI -- far more than once I've had to
> end up phoning Customer Service to have them send me a new link or reset
> the permissions on the link already sent -- but definitely this was the
> worst experience ever.  On a par with the lousy infrastructure service
> I've become accustomed to with such giants as Symantec.
>
> Let's hope the latest WRI snafu is merely a result of overwhelming
> demand for 6.0, 6.0.1, and Workbench and not a degeneration of WRI
> Customer Service or service infrastructure.
>
> DrMajorBob wrote:
>> Nope, that didn't work.
>>
>> LOTS of run-around getting to it, then the same old error message.
>>
>> Bobby
>>
>> On Mon, 23 Jul 2007 02:42:56 -0500, Raul Martinez <raulm231 at comcast.net>
>> wrote:
>>
>>> On the Wolfram web site, go to the Premier support page and follow
>>> the instructions. You need to enter your Workbench license number,
>>> not the Mathematica license number.
>>>
>>> You should be able to download the package without fuss. I did.
>>>
>>> Good luck,
>>>
>>> Raul Martinez
>>>
>>> On Jul 22, 2007, at 1:30 AM, Murray Eisenberg wrote:
>>>
>>>> They've done it again: early on a Friday morning announced here a new
>>>> version of a product as "now available", and yet at least this Premier
>>>> Service subscriber has no way at the moment of getting it.
>>>>
>>>> (The first instance was with the release of Mathematica 6.0.1.)
>>>>
>>>> I don't mind waiting...it's the tantalizing aspect of being told the
>>>> produce is "available" yet it's at that time unobtainable!
>>>>
>>>> Maybe the news desk needs to coordinate better with customer serivce /
>>>> order fulfillment.
>>>>
>>>>
>>>> Wolfram Research wrote:
>>>>> Wolfram Workbench 1.1 is now available and is fully compatible
>>>>> with Mathematica 6. Built on Eclipse, Workbench is a complete
>>>>> integrated development environment (IDE) for Mathematica
>>>>> technologies that makes it easy to build, debug, and deploy
>>>>> applications on any scale.....
>>>>>
>>>>> Workbench 1.1 is available for Windows, Mac OS X, and Linux, and
>>>>> requires Mathematica 5.2 or higher. It is available free to all
>>>>> Wolfram Premier Service customers and can also be purchased from
>>>>> the Wolfram store. Registered Premier Service customers and other
>>>>> Workbench users will receive an email soon with details on how to
>>>>> download their copies of Workbench 1.1.
>>>> --
>>>> Murray Eisenberg                     murray at math.umass.edu
>>>> Mathematics & Statistics Dept.
>>>> Lederle Graduate Research Tower      phone 413 549-1020 (H)
>>>> University of Massachusetts                413 545-2859 (W)
>>>> 710 North Pleasant Street            fax   413 545-1801
>>>> Amherst, MA 01003-9305
>>>>
>>>
>>>
>>
>>
>>
>



-- 
DrMajorBob at bigfoot.com


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