RE: Re: Re: Wolfram Workbench 1.1 now available
- To: mathgroup at smc.vnet.net
- Subject: [mg79427] RE: [mg79329] Re: [mg79296] Re: Wolfram Workbench 1.1 now available
- From: Robert Pigeon <robert.pigeon at videotron.ca>
- Date: Thu, 26 Jul 2007 05:39:01 -0400 (EDT)
- References: <200707240958.FAA25140@smc.vnet.net>
May I add this to your message.... After some exchange of messages with WRI, I finally got Wolfram Workbench 1.1 installed ! Great !! First thing first, I decided to check for updates. So I went to the Help menu to check for updates. I used the "Currently installed features" options. I got some updates from Eclipse. But when the Workbench tried to contact Wolfram for updates I got the following error message: Network connection problems encountered during search. Unable to access "http://workbench.devel.wolfram.com/WorkbenchUpdate/site.xml";. Unable to access site: "http://workbench.devel.wolfram.com/WorkbenchUpdate/site.xml"; [Connection timed out: connect] Unable to access site: "http://workbench.devel.wolfram.com/WorkbenchUpdate/site.xml"; [Connection timed out: connect] I tries many times and got the same problem every time.... So, is that a "degeneration of WRI Customer Service or service infrastructure." as you say at the end of your message ? I hope not. Robert -----Original Message----- From: Murray Eisenberg [mailto:murray at math.umass.edu] Sent: July-25-07 01:59 To: mathgroup at smc.vnet.net Subject: [mg79427] [mg79329] Re: [mg79296] Re: Wolfram Workbench 1.1 now available I had an annoying experience trying to download Workbench 1.1 yesterday after receiving the e-mail from WRI with the relevant link: 1. After typing in the license number, agreeing to the license terms, and clicking the Download button, I got a Server Error, please try later, page. 2. Later I tried again and this time I got an "Expired Download" page error message. 3. Nonetheless, I received an automated Produce Download Confirmation e-mail! This has hardly been the first occasion when I've had trouble with getting software to download from WRI -- far more than once I've had to end up phoning Customer Service to have them send me a new link or reset the permissions on the link already sent -- but definitely this was the worst experience ever. On a par with the lousy infrastructure service I've become accustomed to with such giants as Symantec. Let's hope the latest WRI snafu is merely a result of overwhelming demand for 6.0, 6.0.1, and Workbench and not a degeneration of WRI Customer Service or service infrastructure. DrMajorBob wrote: > Nope, that didn't work. > > LOTS of run-around getting to it, then the same old error message. > > Bobby > > On Mon, 23 Jul 2007 02:42:56 -0500, Raul Martinez <raulm231 at comcast.net> > wrote: > >> On the Wolfram web site, go to the Premier support page and follow >> the instructions. You need to enter your Workbench license number, >> not the Mathematica license number. >> >> You should be able to download the package without fuss. I did. >> >> Good luck, >> >> Raul Martinez >> >> On Jul 22, 2007, at 1:30 AM, Murray Eisenberg wrote: >> >>> They've done it again: early on a Friday morning announced here a new >>> version of a product as "now available", and yet at least this Premier >>> Service subscriber has no way at the moment of getting it. >>> >>> (The first instance was with the release of Mathematica 6.0.1.) >>> >>> I don't mind waiting...it's the tantalizing aspect of being told the >>> produce is "available" yet it's at that time unobtainable! >>> >>> Maybe the news desk needs to coordinate better with customer serivce / >>> order fulfillment. >>> >>> >>> Wolfram Research wrote: >>>> Wolfram Workbench 1.1 is now available and is fully compatible >>>> with Mathematica 6. Built on Eclipse, Workbench is a complete >>>> integrated development environment (IDE) for Mathematica >>>> technologies that makes it easy to build, debug, and deploy >>>> applications on any scale..... >>>> >>>> Workbench 1.1 is available for Windows, Mac OS X, and Linux, and >>>> requires Mathematica 5.2 or higher. It is available free to all >>>> Wolfram Premier Service customers and can also be purchased from >>>> the Wolfram store. Registered Premier Service customers and other >>>> Workbench users will receive an email soon with details on how to >>>> download their copies of Workbench 1.1. >>> -- >>> Murray Eisenberg murray at math.umass.edu >>> Mathematics & Statistics Dept. >>> Lederle Graduate Research Tower phone 413 549-1020 (H) >>> University of Massachusetts 413 545-2859 (W) >>> 710 North Pleasant Street fax 413 545-1801 >>> Amherst, MA 01003-9305 >>> >> >> > > > -- Murray Eisenberg murray at math.umass.edu Mathematics & Statistics Dept. Lederle Graduate Research Tower phone 413 549-1020 (H) University of Massachusetts 413 545-2859 (W) 710 North Pleasant Street fax 413 545-1801 Amherst, MA 01003-9305
- References:
- Re: Wolfram Workbench 1.1 now available
- From: DrMajorBob <drmajorbob@bigfoot.com>
- Re: Wolfram Workbench 1.1 now available