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Re: Search in Documetation center does not work

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  • Subject: [mg129254] Re: Search in Documetation center does not work
  • From: "Stan Blank" <sblank at>
  • Date: Thu, 27 Dec 2012 05:05:28 -0500 (EST)
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Hi Michael,

I wish I could answer that... and I should not have used the phrase 
"...the first thing to try..."   It should have been "The only thing I 
know to try is..."  Your post reminded me to respond to Wolfram Tech 
Support and tell them that (for me anyway) the fix was not permanent.  
Hopefully an update will be in the works.  I find it difficult to 
believe that we are the only two individuals in the M9 universe who have 
this issue :-)

Interesting that this problem does not occur on my MacBook Pro Retina 
(OS X 10.8.2) with M9.


  Thanks, Stan.
  I wonder what would be  the second thing to do.

  On Tue, Dec 25, 2012 at 10:03 AM, Stan Blank <sblank at> wrote:

    Hi Michael,

    I have the same problem in M9 (Windows 7 64-bit Home Edition).  I contacted Wolfram Support and here was the reply:

      I think the first thing to try would be to perform a clean start of
      Mathematica. The details can be found in the following knowledge base
      article: []. In particular I think it
      might be useful to perform a manual clean start where the $BaseDirectory
      and $UserBaseDirectory are removed.

    The clean start worked for one session, but subsequent restarts/sessions of M9 resulted in the same "hang" of the Documentation Center.  I would not want to do a clean start prior to each session.

    Stan Blank

      Hi everyone. I will be teaching in the spring  term, and all my notes are
      in M8.
      Switching to M9 created some troubles which I have to resolve before the
      class starts.

      Windows 7 Ultimate, 64, Mathematica 9.0:

      This one is about  getting Help.
      All my attempts to find anything through the search window in Documentation
      center (DC) failed.
      Hitting "enter" first freezes the DC window and then closes it.
      Yet, I  can search by browsing through the menu without problem.

      I would appreciate your Help.
      Michael Partenskii

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