- To: mathgroup at smc.vnet.net
- Subject: [mg75513] Re: [mg75510] MathPlayer???
- From: John Fultz <jfultz at wolfram.com>
- Date: Thu, 3 May 2007 17:39:08 -0400 (EDT)
- Reply-to: jfultz at wolfram.com
I'm guessing that you're running on a Windows 64-bit machine. We discovered a
problem after releasing Mathematica Player in which the MathLink libraries
aren't fully upgraded to version 6 MathLink, leaving them in an inconsistent
state. We never discovered this because 5.2 and Player works fine if you have
6.0 installed, and we overlooked the scenario of 5.2+Player on a machine where
version 6 has never been installed.
Our Tech Support department will be posting an FAQ very soon (sorry, I don't
know the URL yet) with an .msi installer file that completely upgrades MathLink,and we'll replacing the online version of Mathematica Player with a fixed
version in the next few days.
In the meantime, the very simplest solution (a bit time consuming, but less
confusing and error-prone than any other solution I could give you) is to...
* Completely uninstall Mathematica Player and 5.2.
* Open a command prompt and change into C:\Windows\SysWOW64.
* If you see any of the following files, delete them...
* Now reinstall 5.2. You can install Player again once the tech support FAQ is
available (which another Wolfram person should post...I'm going to be on a planefor the next several hours, which is why I don't have all of the information
I apologize for the experience. You can feel free to contact tech support if
you have any continuing problems.
jfultz at wolfram.com
User Interface Group
Wolfram Research, Inc.
On Thu, 3 May 2007 03:51:25 -0400 (EDT), Christoph Lhotka wrote:
> Dear Math Group!
> Has anyone installed the new MathPlayer of Mathematica version 6?
> Please don't do so!
> On my computer the old Mathematica (5.2) version stopped working after
> installation! Even a reinstallation of the old Mathematica version does
> solve the problem! The Front End to Kernel connection can not be
> seems to stay in an infinite loop...
> Is there any help outside, so that I can at least continue my work?
> I am very annoyed about this issue.
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